Privacy Policy

Heavenly Ledger Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online.  We respect and value the privacy of everyone who visits our website, https://www.heavenlyledger.co.uk/ (“Our Site”), or engages in a contract for services with Us, and we will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it.  Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site or engage in a contract with Us. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

What is personal data?

Personal Data means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data.  This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).

What information do we collect?

We collect your personal data in the following circumstances:

1. You use our site (www.heavenlyledger.co.uk)

2. We provide you with a quote or services

3. You complete a Contact Us form

4. You send a message via WhatsApp or other social media

5. You sign up to our mailing list for newsletters/eBooks/guides

6. You download a resource from our website

We may collect some of the following information:

Name, contact details ie. Email or phone number, date of birth, gender, business/company name, job title, proof of identity, proof of address, profession, demographic information, financial information, IP address, web browser type and version, operating system, entry point to Our Site.

How do we use personal information?

We use anonymised data collected from the website to improve your services and our Site, we can also ensure we are delivering the best content to you.  To provide goods and/or services, and meet statutory obligations regarding your accounting and financial needs. 

What legal basis do we have for processing your personal data?

Our data is collected under 3 main lawful basis; Contract (Article 6, 1b), Legal Obligation(Article 6, 1c) and Consent (Article 6, 1b).

If you choose to enter into a Contract with Us, or request a Quote from Us, we will need certain amounts of data to comply with that request.  We have legal obligations under The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 to verify your identity and report to the governing bodies any suspicious activity.  You can withdraw your consent at any time by contacting us and letting us know.

When do we share personal data?

We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our holding company and its subsidiaries) when necessary for the purposes, and on the legal bases, set out in this policy. 

We will share data when necessary to provide services, for example with HMRC and Companies House to provide you with Limited Company Accounts or a Self-Assessment Tax Return.  Where necessary we may also pass your details to our insurers for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or to exercise or defend legal claims.

We may be legally obliged to share your data, for example: A financial institution relies on the legal obligation imposed by the Part 7 of Proceeds of Crime Act 2002 to process personal data in order submit a Suspicious Activity Report to the National Crime Agency when it knows or suspects that a person is engaged in, or attempting, money laundering.

If we sell all or part of our business, we may pass your personal data to the purchaser. In these circumstances, we will require the purchaser to contact you after completion of the sale to inform you of the identity of the purchaser.

Where do we store and process personal data?

The majority of information we hold is stored locally on UK based servers and UK based cloud backups. 

How do we secure personal data?

We have strict internal IT and security policies and procedures for all information coming into and leaving our domain, as well as the methods of sharing information.  Any information transferred to us via the internet has its risks, and we do not encourage information sent via email or over unsecured networks.

How long do we keep your personal data for?

We only hold data for as long as necessary or as long as we are legally and contractually obligated to hold it.  Generally, information will be removed once one of the following conditions is met:

1. We are no longer providing services or contractually obligated to hold information

2. For certain documents, their legal timeframe has passed (ie. Financial documents need to be held for 7 years)

3. You request information to be deleted

We do not hold any hard copy files, but electronic copies will be removed from our system and servers

Our rights in relation to personal data

We respect the right of you as a data subject to access and control your personal data. You have the following rights under GDPR:

1. The right to be informed

2. The right of access

3. The right to rectification

4. The right to erasure

5. The right to restrict processing

6. The right to data portability

7. The right to object

8. Rights in relation to automated decision making and profiling.

You may exercise your rights by contacting us.  Depending on your request we may need to verify your identity before we can take action.  If for any reason we are unable to fulfil your request we will explain the reasons why.